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1. Customer satisfaction rules

2. Product quality and value can never be compromised

3. Continual improvement in our people, processes and products

Guiding Principles & Core Values

How We Work

 

Quality Check

We strongly stand behind the wines that make the cut, but at Handcrafted Wines we are always looking to grow. Maintaining the quality of the product is the backbone of creating a strong portfolio that is representative of accurate ratings as well as price points. We will not represent a product that we do not fully stand behind.

 

Line Item Veto

Package deals are not part of our buying or selling process. When an allocation of one item depends on another purchase, we feel that our high expectations of quality would then be compromised.  

 

Find a Need, Fill a Need

We take the time to review each wine to come up with the most suitable inventory levels, price point and sales approach so each item is individually adapted to the target market.

 

Diversity

We have a range of styles in our portfolio and will sustain this with our continual growth across a number of different wine genres.

 

Basics

The main consistency in our ever-changing market, economy, and world is one word – virtue – a moral of excellence. We strive to stay true to our virtue and build lasting mutually benfitial trade relationships with all of our partners. 

 

Cutting Edge

We do not shy away from innovation and newness. In fact, we welcome challenge. We continue to seek and add innovative wine and spirit offerings.